Policies at Benji and Frankie's Shop
At Benji and Frankie's Shop, we’re dedicated to giving our customers a fair, rewarding and enjoyable shopping experience. Take a look at our store policies detailed below to learn more, and reach out today with any questions.
Shipping Policy
What You Need to Know
It is my utmost goal to make sure that your product gets to you! Here at Benji and Frankie's Shop, we alwasy offer 2-3 business day shipping. After your purchase, I will provide a shipping tracking number to you along with the shipping company name.
Our Return Policy
The Small Print
Returning online orders are easy and FREE! Please message me and let me know the issue within 30 days of purchase and I will be more than happy to help with your return
Warranty at Benji and Frankie's Shop
Our Policy
Please message me and let me know the issue within 30 days of purchase and I will be more than happy to help with your return. If it is longer than 30 days, unfortunately, there is nothing that I can do.
Privacy at Benji and Frankie's Shop
All About Information Security
Here at Benji and Frankie's Shop, we do use third-party banking to verify payment to make sure your information is secure and so you can shop with confidence, but we do not collect customers’ data and use it once your purchased has been completed.
Your privacy is of the highest importance so that you can shop with confidence, time and time again!